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Privacy
Gatekeeper's rules apply to your details too: we take only what the job needs, we watch where it goes, and nothing slides out the back.
What we collect
When you use the enquiry form we collect what you type: your name, phone number, email if you give one, suburb, the job type you pick, your message, and any photos or documents you attach. We don't ask for anything the job doesn't need, and the only required fields are your name and a way to reach you.
Why we collect it
For one purpose: to respond to your enquiry and arrange the work you asked about. Photos you attach are used to understand the job before the visit. We don't use your details for marketing lists, and we don't sell them to anyone.
Who sees it
The people needed to deal with your enquiry. Because this service connects you with local trade capacity, we may share your enquiry with a suitable local provider so your request can be serviced. Whoever handles it is expected to treat your details with the same care described here.
How it's stored
Enquiries are stored securely on Australian-accessible cloud infrastructure. Attached photos are kept only as long as they're useful to the enquiry; attachment files are automatically removed from storage after roughly thirty days. Basic technical logs (the kind every website keeps) are used to keep the site working and to filter spam, not to profile you.
Cookies and tracking
This site doesn't run advertising trackers, doesn't set marketing cookies, and has no newsletter to sign you up to. Fonts load from Google Fonts, which involves your browser requesting those font files from Google, and the enquiry form's spam filtering may use Cloudflare Turnstile, a check that tells a person from a bot without identifying you. That's the extent of it on a normal visit.
Your details, your call
Want to know what we hold about you, have it corrected, or have it deleted? Say so through the enquiry form and it will be done and confirmed to you. If you believe we've mishandled your information, tell us the same way; complaints about privacy in Australia can also be raised with the Office of the Australian Information Commissioner (OAIC).
This page describes practice as at July 2026 and gets updated when practice changes.